ABA are proud of our reputation and of our service excellence. As part of your booking with us and our commitment to you it is compulsory that you read and acknowledge our Terms and Conditions below and that you have also read and understood our Assistance Guarantee Policy.
As part of your booking it is compulsory that you read and acknowledge that you have agreed to the terms and conditions below and that you have also read and understood our Assistance Guarantee Policy. These Terms & Conditions are to be read in conjunction with our other booking documentation.
These Terms, Conditions and Important Notices are part of Absolute Bariatrics/ Beauty Asia Limited Liability and they form part of the documents and contractual terms and conditions in relationship to the services provided to you from Absolute Beauty Asia / Absolute Bariatrics Asia ("Absolute Beauty Asia", “Absolute Bariatrics Asia”, "ABA" or "us").
By making any enquiry or booking with Absolute Beauty Asia, Absolute Bariatrics Asia , you ("You" or "I") agree to be bound by these terms and conditions. Absolute Beauty Asia/ Absolute Bariatrics Asia strongly urges you to read the Disclaimer of Responsibility below and if you do not understand it, to seek your own independent legal advice. If any information provided by or on behalf of Absolute Beauty Asia, Absolute Bariatrics Asia is inconsistent with these terms and conditions, then you agree that these terms and conditions prevail to the extent of any inconsistency.
Disclaimer: Please note that from time to time information that is provided to you by ABA and third parties such as surgeons, hospitals, accommodation may be amended and may differ from the direct information you have been given. No harm, malice or deception is intended if this occurs and no liability is accepted for any omissions.
What services will Absolute Beauty Asia/ Absolute Bariatrics Asia provide?
Absolute Beauty Asia/ Absolute Bariatrics Asia is registered in Australia. who:
Incidental goods and services may be provided or booked on your behalf in connection with Elective Surgery Booking Services, Hotel/Flight Booking Services. For the purpose of these terms all elective surgery, dentistry and optical procedures will be referred to as "Elective Surgery Procedures"; all bookings made for accommodation on your behalf at hotels are referred to as "Hotel Services"; all bookings made for flights on your behalf with airlines are referred to as "Flights Services".
Other than making information from third parties available to you, introducing you to third party providers of goods and services, and booking, Absolute Beauty Asia / Absolute Bariatrics Asia is not itself providing you with any goods or services in the capacity of a principal, agent or sub-contractor. Important term: Third party principals (who are not agents of or not sub-contractors to Absolute Beauty Asia/ Absolute Bariatrics Asia) provide all goods and services to you (including travel, activities, meals, consultations, operations and procedures) that may have been booked by Absolute Beauty Asia/ Absolute Bariatrics Asia on your behalf. Whilst Absolute Beauty Asia/ Absolute Bariatrics Asia will do its best endeavour to exercise every reasonable care in the selection of the third parties to whom you are introduced and whom may provide the goods and services to you, Absolute Beauty Asia/ Absolute Bariatrics Asia shall not be liable to you in any way whatsoever for any damage, loss or injuries which you may suffer arising from or in relation to the goods or services provided by these third parties to you .
It is important to note, therefore that:
DISCLAIMER: From time to time documentation, website information and quotation and/or other formation is updated or amended. Any discrepancies are unintentional and hurt, misuse, malice or intention to deceive is not intended and not responsibility will be accounted for.
During your travel time, you may be assisted by a representative from Absolute Beauty Asia/ Absolute Bariatrics Asia, who will provide the pickup and transfer at the airport at a prearranged arrival time. On the day of your arrival or following your arrival or as informed by our representative, you will have an appointment with the nominated Surgeon for a pre-operative consultation (Surgeon Consultation).On the day agreed with the Surgeon, and provided that the Surgeon and you agree to proceed, with the Elective Surgery Procedures, you will be admitted to the Hospital for the purpose of undergoing the Elective Surgery Procedure. If your procedure is done in the day clinic or as a day procedure, you will be assisted back to your hotel by hospital rep or Absolute Beauty Asia/ Absolute Bariatrics Asia Representative in the late afternoon. Following the Elective Surgery Procedure, you will remain in the hospital for an observation period and post operative consultations as required by the Surgeon. At an appropriate time (as determined by the Surgeon), you will be discharged from the hospital and return to your hotel. The Surgeon will recommend a period of time that you should remain for recuperation.
We do not accept card payments. All payments for your Australian content, accommodation, in country services are payable by direct deposit into our business accounts held either in Australian . We do not apply deposit charges or fee charges.
Non payment for any services or non payment of any account will result in debt being referred to a collections agency and/or law firm and client will be liable for all costs which would be incurred as if the debt is collected in full including legal demand costs. Debts or unpaid account overseas may be registered with immigration and may affect your ability to travel to that country in the future.
Absolute Beauty Asia/ Absolute Bariatrics Asia will use their best endeavour to ensure that the representative from Absolute Beauty Asia/ Absolute Bariatrics Asia is contactable 24 hours a day during the time you are staying overseas. If you would like to add, change or cancel any bookings or treatments, please give at least 48 hours notice to the representative. This process described above may vary from patient to patient.
The Surgeon Consultation serves a number of purposes. These include the following.
The price for Elective Surgery Procedures is determined in two stages.
Stage 1: Based on the information provided by you to Absolute Beauty Asia/ Absolute Bariatrics Asia, ABA will make enquiries with third parties for the purpose of giving you an estimate of the Elective Surgery Procedures. This estimate is herein referred to as the "Pre-Consultation Price Estimate" (the price for Flight Services, Hotel Services will be separately itemised).
Stage 2: Following your arrival, you will be required to attend the Surgeon Consultation. Following the Surgeon Consultation, the final price for Elective Surgery Procedures will be re-confirmed subject to any changes or additional items required (the "Final Price Amount").When the Final Price Amount is decided and agreed by you, you will pay any additional amount directly to the hospital in accordance with the terms of payment of the hospital - before surgery.
**There may be outstanding unknown balances to pay due to unknown surgical outcomes during your treatment such as extra OT times, complications, extra medical interventions or medications. These are extra items and not part of the indicative pricing amount**
The Pre-Consultation Price Estimate will include each of the services specified below:
(a) Surgery Estimations and inclusions
(b) Personal Care & Support Package costs and inclusions
(c) Hotel Package Costs and inclusions if we are arranging these for you
(d) Administration & Booking Fees and Charges - as listed on your quote
The estimated price for our Hotel Services, which may include (subject to your required package) the following:
PLEASE NOTE OUR ACCOMMODATION PRICING POLICY:
Please be advised that hotels may amend their published rates without notice. While we endeavour to keep your booking within the published rates at all times, we reserve the right to substitute rates, change hotels or amend any portion thereof should conditions necessitate. All hotel bookings are subject to specific cancellation charges and we advise you to be fully aware of these and have adequate insurance to cover such eventualities.
For safety reasons and in support of our hospital policy, we will no longer allow unaccompanied minors (17 yrs and under) to stay with patients in their ward room during their surgical treatments or recovery phase without prior arrangements – which also may be denied. It is patient responsibility to make arrangements for any companion traveller who is a minor.
You acknowledge and accept that the estimated price of each Elective Surgery Procedure is only an estimate and is subject to changes or variations after the Surgeon Consultation. Unless otherwise specified in your Pre-Consultation Price Estimate, the "On Costs" for each Elective Surgery Procedure includes:
It is not possible to determine the exact price of Elective Surgery Procedures without first having the Surgeon Consultation (as discussed above). We will do all we can to ensure that all pricing quoted to your before arrival is as accurate as possible based on all information provided before your arrival. Pricing is still subject to a one on one appraisal.
Please note that neither the surgeon nor ABA set treatment pricing. Pricing is set and scheduled by the governing medical board of each hospital. ABA is not allowed to amend nor offer discounts to any price indicated in their quotes.
The following goods and services are excluded from the Pre-Consultation Price Estimate and the Final Price Amount.
The Pre-Consultation Price Estimate is valid for 21 days from the date on which it is given to you, or an earlier date if advised by ABA.
Yes. For example,
If, following the Surgeon Consultation, the Surgeon or yourself elects not to proceed with the Elective Surgery Procedure, your surgery funds less any hospital administration fees will be refunded to you within 30 days of your return home directly into your bank account. Your booking fee is non refundable after departure. Any other items paid will be refundable subject to administration costs and are at the discretion of ABA. Accommodation costs are non-refundable.
Following the payment of your surgery, you may amend your dates of travel, subject to any surcharge or fee imposed by the hospital and or hotel. At the discretion of ABA these changes may also incur $100 Aus. fee per amendment.
ABA is not a travel agent and does not provide advice in relation to visa or passport requirements. It is your responsibility to make sure all required travel documents are valid and correct. A MINIMUM OF 6 MONTHS VALIDITY FROM THE DATE OF YOUR PLANNED RETURN DEPARTURE ON ALL PASSPORTS IS MANDITORY TO ENTER INDONESIA THAILAND AND MALAYSIA. Failure to ensure this is your responsibility and any losses incurred will not be the responsibility of ABA.
ABA does not include any insurance in the cost of the Hotel Services or Elective Surgery Procedures. Accordingly, ABA strongly recommends that you take out travel insurance, so that you will be comprehensively insured for your travel. Subject to your requirements, ABA recommends that you take out travel insurance that covers you against cancellation fees and loss of deposits, emergency medical, overseas medical and hospital expenses, theft, luggage delay, travel delay, personal liability and car rental excess. Certain travel insurance may not cover you for costs incurred as a result of elective surgery or medical malpractice in connection with elective surgery. ABA recommends that you consider obtaining specialist insurance for this purpose and we provide this option on our website through Global Protective Services. ABA strongly recommends that you disclose all relevant matters to your insurer (including the fact that you may be undertaking elective surgery as part of your travel).Important term: You acknowledge that ABA has not offered you any insurance or advice in relation to a particular insurance product. You have reviewed the terms of your insurance policy (if any) and are satisfied that it provides you with the level of insurance you consider that you require.
that ABA (or any of its officers, employees or directors) has not offered any advice or expressed any opinion that a reasonable person would consider as being an advice or opinion in relation to any medical procedure or Elective Surgery Procedure (including with respect to any risks, side effects or otherwise). ABA does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of tour operators, airlines, hospitals, doctors, clinics, dentists, hotels and other providers of goods and services to you directly or indirectly in connection with any goods and services booked by ABA on your behalf.
Without limiting the provisions of these clauses above, you agree to be bound by the terms of any contract between a third party provider of goods and services and yourself (which may be evidenced in writing by the issue of a ticket, voucher, coupon confirmation or the like). ABA does not accept any liability in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable on our part.
? Any contract for: Hotel Booking Services provided by ABA in accordance with the terms hereof is deemed to be made in Victoria, Australia and any disputes shall be dealt with within Victoria, Australia and you agree to submit to the jurisdiction of the Courts of Victoria. Any provision of, or the application of any provision of, these terms and conditions which is void, illegal or unenforceable in any jurisdiction does not affect the validity, legality or enforceability of that provision in any other jurisdiction or of the remaining provisions in that or any other jurisdiction.
Following the payment of your surgery, you may amend your dates of travel, subject to any surcharge or fee imposed by the hospital and or hotel. At the discretion of Absolute Beauty Asia these changes may also incur $100 Aust fee per amendment.
Patient responsibility starts at the moment you elect to become a patient – at the time of booking when you accept all of the Terms & Conditions and by acknowledging these conditions when completing your booking form on line. You are notifying all parties concerned that you have read, understood and accepted these binding terms.
You must under our T&C – as part of your medical screening, give full disclosure of all known existing ailments, conditions, illnesses or any physical presentation that may affect the outcome of your treatment.
It is imperative that you read through all documentation thoroughly by yourself as well as with a representative of ABA before you depart for your treatment.
No surgeon or hospital anywhere in the world can ever guarantee absolutely that there will be no problems and complications, but ABA does work with all our clients to reduce the risks as much as possible. At ABA, we have a policy of Patient Shared Responsibility and we work with you to lower your risks of surgery and for you to recover as fast as possible.
As we guide you, we also expect you to help yourself with your recovery. If you travel with us for surgery, and take the following advice, your risks will be minimised and you should be very happy with your results:
All surgeries carry risk and there are no guarantees regarding the results of any procedure. This is also the case for cosmetic surgery, general surgery and bariatric surgery as medicine is as much of an art as it is a science. That has the added factor that a person’s perception about their desired goals could be very different from the attainable goal. This is why it is so important for you to ask questions and match your expectations with the surgeons and to be open and honest with them.
Each of us has a "self-image," a perception of how we believe we look to others. People who are happy with their self-image are more likely to be self-confident, effective in work and social situations, and comfortable in their relationships. Those who are dissatisfied tend to be self-conscious, inhibited, and less effective in activities.
Surgery whether cosmetic or reconstructive, plastic, general or weightloss - encourages and promotes a strong, positive self-image. Even a small change on the outside can create an extraordinary change on the inside, allowing an individual's self-confidence to flourish. Because the changes resulting from treatment is often dramatic and permanent, it's important that you have a clear understanding of how surgery might make you feel long before a procedure is scheduled.
If you are considering any form of surgery, you must be honest with yourself. Exactly why do you want
And, what are your goals for surgery-what do you expect treatment to do for you? There are two categories of patients who are good candidates for surgery.
If you are seeking surgery with the hope of influencing a change in someone other than yourself, you might end up disappointed.
It's important to remember that surgery can create both physical changes and changes in self-esteem. It's possible that friends and loved ones will respond positively to your change in appearance and self-confidence, however understand and accept that surgery will not cause dramatic changes in people other than you.
Inappropriate Candidates for Surgery - Not everyone is an appropriate candidate for surgery, despite physical indications which are ideal for any given procedure.
Experienced surgeons can usually identify troubled patients during a consultation. Sometimes, surgeons will decline to operate on these individuals. Other times, they may recommend psychological counselling to ensure that the patient's desire for an appearance change isn't part of an emotional problem that no amount of surgery can fix. If your surgeon recommends counselling for you, feel free to ask your surgeon how he or she expects the sessions to help you.
Patients who have a mental illness, and exhibit delusional or paranoid behaviour, may also be poor candidates for surgery. Surgery may be appropriate in these cases if it is determined that the patient's goals for surgery are not related to the psychosis. In these cases, a surgeon may work closely with the patient's psychiatrist
The following is a list of vitamin supplements that is recommended that you stop taking two weeks prior to any surgery. Some of these have the effect of thinning the blood, whilst others react adversely with anaesthetic agents. If you have any queries regarding any medication or vitamin supplements you are currently taking, please inform your manager, surgeon and nursing staff. Please ensure that you have disclosed all current medications and supplements on medical booking forms.
PLEASE ALSO FOLLOW YOUR SURGEONS GUIDELINES FOR FASTING – MINIMUM 8 HOURS FASTING BEFORE SURGERY
Medications To Avoid
|Actifed, Addaprin, Advil, Alka Seltzer||NSAIDS|
|ASA (Arthritis Strength Aspirin)||ACT-3|
|Aspalgin, Aspro, Aspro Clear, Aspirin||Actiprofen|
|Bex Vincent’s Powders||Arthroxin|
|Cordrel Blue Tablets||Butazolidin|
|Codiphen, Codis, Codox||Candyll|
|Decrin Powders, Dindevan||Crysanal|
|Disprin, Ecotrin||DBL Piroxicam|
|Solcode, Solprin, Spren SRA||Orudis|
Vitamin Supplements To Avoid
|Aloe||Bilberry-inhibits clot formation|
|Cod Liver Oil||Cayenne-inhibits clot formation|
|Echinacea –** may affect liver||Evening Primrose Oil (Omega 6)|
|Feverfew||Flaxseed Oil (Linseed Oil)|
|Garlic – inhibits clot formation||Ginger – inhibits clot formation|
|Gingko Biloba – anti-coagulant||Ginseng – irregular heartbeat|
|St. John’s Wart||Vitamin E (200 iu is ok)|
This guarantee applies to ABA clients who have booked an elective, cosmetic or plastic surgery procedure through our company and our third party partners. It is to be read and understood in conjunction with our Terms & Conditions.
At ABA we stand by the service that we offer, believing in quality, client satisfaction and that we have a responsibility to our clients long after they have returned home. ABA a provides our clients with the assurances that they are not putting themselves at unnecessary risk by travelling overseas for surgery without their full knowledge and awareness of risks involved.
Clients are advised that risks are inherently associated with any surgery, and that clients should be fully informed of those risks prior to electing to undertake surgery at ABA. Information on surgical procedures, anaesthetic and other risks are detailed in our information pamphlets on procedures which are available from ABA(Consent Form) . Clients should also fully discuss these risks with their attending surgeon at consultation, before they sign their surgical consent forms.
If clients are healthy without prior medical conditions and have realistic expectations, follow their surgeon's advice and recovery instructions, then clients should be pleased with their results. If, in the case that a problem does arise as a direct result of the surgery or hospital admission that requires further surgery, ABA has an Assistance Guarantee Policy and review process. Clients are to understand the difference between certain surgical outcomes which are not surgical fault but which indicate further surgical intervention (Revision, Refinement and Corrective) Please see these explanations below.
If a client has a concern then ABA should be immediately advised. Please provide full details of the concern along with any evidence such as photos, medical reports or statements.A review committee consisting of your attending Plastic Surgeon, Hospital Review Board member and ABA will review the concern. The review committee will review the evidence and make a determination. This determination will essentially be
If a client disagrees with the determination, they should immediately notify ABA, in writing, providing the reasons why they disagree with the determination. Conditions that clients should be aware that:
Patients with any of the following risk factors should ensure that this information has been provided to their surgeon before undertaking any surgical procedure and declared fully and truthfully on the pre admission form, including but not limited to:
EXCLUSIONS that Clients should be aware that the following exclusions will not be covered by this assistance guarantee
Determination: If after determination, and taking into consideration the conditions and exclusions above, ABA Assistance Guarantees in the case of surgery, hospital treatment or admission error, that ABA will arrange on an agreed cost or cost share basis with the client/physician/hospital:
Note: All Revision, Refinement or Corrective surgery procedures must be approved and finalised within 6 months to 1 year of the original surgery.
Revision Surgery – outcome of a known and unavoidable risk, example only – double bubble, capsular contraction, implant rupture, rippling, seroma, skin asymmetry or any other common know outcome.
Refinement Surgery – where the desired result may not be able to be achieved in one session example, large weight loss patient with skin damage, dog ears, loss of skin elasticity, resizing of breast etc, client unhappy with result, which is not from surgical fault
Corrective Surgery – confirmed but proven unintentional surgical misfortune
PLEASE REMEMBER TO FOLLOW YOUR SURGEONS GUIDELINES REGARDING FASTING BEFORE SURGERY – MINIMUM OF 8 HOURS BEFORE SURGERY
All quotes- do not include fees or charges for any other treatment you may
undertake to have such as gall stones, gall bladder removal or any surgery you may discuss with your
treating physician at consultation or as listed on your recommendations. All pricing is indicative. Final
price is set at consultation but subject to final account at discharge to allow for miscellaneous items and
surgical amendments. (OT time, other treatments needed, surgical complication etc) Indicative pricing is
shown based on the exchange rate of the date quote compiled.Disclaimer : Please note that from time to time
information provided to you is amended or updated by third parties such as hospitals and surgeons and may
differ from the direct contact you have had via ABA. No harm or deception is intended if this occurs and no
liability is accepted. Our Non-Smoking Policy: Smoking can cause delays in your recovery, wound breakdown
and increased risk of infection. We strongly recommend that you stop smoking 4 weeks before and 4 weeks
after your surgery. You may be denied surgery if you smoke and the ABA Assistance Guarantee is void for all
clients who smoke.NOTICE: HEALTH PRIVACY ACT. ABA is governed by the Victorian Privacy Act (amended
intermittently) that ensures complete client privacy from the moment of enquiry to follow up support. The
Act is designed to comply with NPP (Australia), HIPC (New Zealand), NHS (United Kingdom) but is adaptable to
suit the privacy requirement of all countries we operate in.
ABN 92 426 553 712